At Sparkle Storage, we want you to love your jewelry box as much as the treasures it holds. If you are not completely satisfied with your purchase, we offer a straightforward return policy to make your shopping experience with us worry-free.

Eligibility for Returns:

To be eligible for a return, your item must be unused and in the same condition that you received it, complete with original packaging. We understand the importance of examining your purchase, and as such, allow a return window of 30 days from the date you received the product.

How to Initiate a Return:

If you would like to return an item, please contact our customer support team at [email protected] to initiate the process. Our team will provide detailed instructions on how to send your item back to us. We recommend keeping the original packaging and ensuring the item is secure to prevent any damage during shipping.

Refunds:

Once your return is received and inspected, we will notify you of the status. Approved refunds are typically processed within a few business days, and the funds will be returned via your original payment method. Please note that depending on your financial institution, it may take additional time for the refund to reflect in your account.

Exchanges:

If you wish to exchange your item for another product, please let us know when you reach out to support. We are happy to assist with exchanges based on available stock. Simply follow the return process, and once we receive the original item, we will proceed with the exchange.

Return Shipping Costs:

Customers are responsible for return shipping costs unless the product is damaged or defective upon arrival. In the case of defective products, please contact us immediately so we can arrange for a return or replacement at no additional cost.

Our returns policy is designed to give you peace of mind. If you have any questions or need further assistance, don’t hesitate to reach out to us. Your satisfaction is our priority, and we are here to ensure a smooth and satisfactory experience with every purchase.